Consulting/Training Services
True Medicine consulting services will teach business stakeholders how to integrate and utilize transparent communication within all aspects of business transactions to empower leaders and teams to improve service quality & workability, customer focus & satisfaction, employee effectiveness, fulfillment & retention, and bottom line profits.
Free Initial Consultation provides an opportunity to see how True Medicine may offer your system, business, service, individual practice, or personal communication, the care, insights, solutions, and skills it needs to be all it aspires to be and to achieve.
Needs Assessment & Report
- Leadership interview team
- Review policies, procedures, operations & protocols, outcome & satisfaction data, all in light of mission, vision, & values
- Consult stakeholders & team members
- Identify key questions to answer
- Prepare report as requested including specific recommendations to:
- Actuate mission, vision & values
- Meet desired goals & objectives
- Improve relationships, teamwork and effectiveness
- Delight internal & external customers
One-to-One Consulting & Coaching for individuals
TM Healthcare Systems, Hospitals, & Facilities
Initial 90 Minute Free Consultation: Meet with leadership to understand mission, goals, issues, and concerns, explore new possibilities, opportunities, and desired outcomes, and discuss methods and fees.
Needs Assessment & Recommendation Report
Consultation & Communication Training
- Quality and effectiveness of professional communications
- Healthcare communication for professional staff
- Ancillary and support staff training
- Strategies to improve relationships within system and units
- Review/gather and/or analyze information
Computer-aided & mobile applications for communication enhancement and training via I-pad/I-phone/laptop and/or desktop computers
TM Consulting for Professional Practices & Business
Initial Free Consultation: Understand practice philosophy, mission and values, services and operations, areas of strength & weakness, specific stumbling blocks & hot spots, preliminary goals and objectives, and menu of consulting and training options and fees.
Needs Assessment & Recommendation Report
Menu of Other Services:
- Ancillary and support staff training
- TM one-on-one professional training and coaching
- TM team training & coaching
- Plan & Facilitate Implementation Strategy(s)
TM Healthcare Training & Coaching Services
Healthcare Clinician Education:
- Strangers in Crisis Unique communication needs For Emergency Medicine Providers & Hospitalists
- Clinician-Patient Communication Healthcare communication for physicians and other providers
- Patient-Centered Medical Home Office Team care & shared decision-making
- Difficult Clinician Patient Relationships
- Disclosing Unintended Outcomes & Medical Errors Communicating unexpected healthcare outcomes and errors in medical care
TM Team Coaching & Facilitation
One-to-One Communication Consulting & Coaching
TM Individual Communication Coaching
Initial Free Consultation Explore concerns, goals, current experience, feedback from others, and opportunities for enhancing skills
Observation and feedback
Debrief videotaped interactions
Assist in preparation for meetings with clients/customers, staff, administrators, and others
Facilitate staff and administrative interactions